We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

Overview of the Role:

We are looking for a Regional Director of Account Management to join us on our mission to make cities more livable, together. In this role, you will lead a dynamic team of Account Managers in the central US states (including Texas, Indiana, Ohio, Michigan, Illinois, Missouri, Wisconsin, and Iowa) as they help Arrive's 160+ centrally located municipal and university clients optimize their use of innovative technology solutions to advance their mobility ecosystems. 

The Regional Director of Account Management will drive client retention and revenue growth by developing, leading, executing regional account strategies, building strong relationships with key clients, and helping uncover new business opportunities within the assigned region.

What You'll Do:

• Lead and support a team of direct reports in the region

• Train, grow, and develop other Account Managers

• Build and maintain strong relationships with key customers and internal and external stakeholders

• Develop and execute account strategies that align with Arrive's overall

business objectives

• Work cross-functionally with other departments as a business leader within the organization

• Monitor market trends and competitor activities to identify new business opportunities and potential threats to the company's growth

• Responsible for client satisfaction and revenue growth, with a focus on profitability improvements aligned with Arrive's objectives.

Who You Are:

• At least eight years of communications, public relations, or client management experience; at least four years of people management experience related to client management.

• Lives near or around and is familiar with the assigned region

• Bachelor’s degree: business, communications, or marketing degrees preferred

• Excel in relationship management

• Strong leader and problem-solver

• Self-motivated with a positive, optimistic attitude

• Excellent written and verbal communication skills

• Excellent organization skills with the ability to manage complex projects and multi-task

• Comfortable building presentations and delivering to high-level contacts

• Thrive in a fast-paced environment with changing requirements

• Experience with technology and passion for innovation (preferred)

• Ability to travel (10-15%)

We know there’s no such thing as a “perfect" candidate. We’re all a work in progress and are growing new skills and capabilities all the time. Arrive welcomes those who are passionate about learning and evolving. If this looks like a role where you could do work that excites you, we hope you’ll apply.

What you’ll enjoy about joining our Team

We believe in work/life balance. Seriously. Our team members' well-being is just as important to us as their work. We are humans first, employees second. We offer a ton of competitive perks, including:

• Unlimited PTO

• Medical, dental and vision coverage

• 401K Matching

• Paid Parental Leave

• Flexible Work Hours

• Learning and Development Opportunities

• Company Social Events - happy hours, outings, and more

• Pet Insurance

• Company Community Service Events

Arrive is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About us

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.