We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

Senior Product Designer - Permits

Are you prepared to lead the change in transforming the parking and EV charging space within an entrepreneurial and international environment? At Arrive, we're on a mission to make cities more liveable, and we want you to be a key player in this journey.

As a Senior Product Designer in the Permits team, you’ll play a key role in shaping the customer experience across our Off-street and Reservations products. You'll work cross-functionally with product managers, Product design is essential in reaching our goals. Our design team at Arrive, currently consisting of 27 members, also aspires to broaden Arrive's offerings into new markets. This presents significant potential to improve user experience and contribute to substantial business impact.

The broader Product and Technology organization includes a genuinely diverse and distributed team of over 450 talented specialists in product, engineering, design, and analytics, located across Stockholm, Amsterdam, Basingstoke, Tallinn, Atlanta, and many more.

The Role – what you’ll be doing

You will play a key role in shaping the customer experience across our Off-street and Reservations products. You'll work cross-functionally with product managers, developers, researchers, and other stakeholders to deliver thoughtful, high-quality design solutions.
This role spans both the Back Office (primarily B2B/private operators) and the Self-Service Portal (serving B2C and B2G users), making it a dynamic and customer-facing position. While the primary stakeholders are in the B2B space, you’ll also design experiences that meet the needs of individuals and government partners—requiring you to adapt to different market contexts and user expectations.
The mission of the Permits team is to create a frictionless, intuitive experience across our digital touchpoints. In this role, you’ll be expected to advocate for design thinking and a user-centric approach, helping to instill and mature design practices across the team. You'll take on the challenge of identifying and solving usability issues across a wide variety of user types and use cases, improving user flows and end-to-end journeys to ensure clarity, consistency, and efficiency.

This is a unique opportunity for a designer who is eager to drive meaningful improvements, influence product direction, and make a tangible impact across multiple user groups and markets.

Key Responsibilities

• Independently lead end-to-end initiatives throughout the design process.
• Define patterns and design requirements for our Permits system portal.
• Collaborate cross-functionally, managing expectations and communications.
• Identify opportunities and define success metrics for your deliveries.
• Contribute to design systems and local libraries in collaboration with the Design System team.
• Advocate for design and user-centric perspectives in daily work.
• Ensure we’re shipping top-quality, impactful solutions that successfully balance business and user needs.
• Identify and solve usability issues across diverse user groups while improving end-to-end journeys for clarity, consistency, and efficiency.
• Advocate and practice Accessibility best practices in your daily work.
• Balance exploration of new directions in user experience with incremental improvements.
• Proactively define and lead research projects together with our UX research team, utilizing data, insights, and user research to drive daily activities, and collaborate as necessary.
• Represent design and user perspectives in high-level discussions with key stakeholders.

Key Qualifications:

• A solid background with over 6 years in Digital Product Design.
• Proven experience in collaborating within cross-functional teams to ship impactful products.
• Worked with B2B/SaaS setting designing for web
• Effective written and verbal communication abilities.
• Leadership skills in guiding design decisions within your team.
• Demonstrated success in product-focused, outcome-driven, and high-quality shipped products.
• Proficient in Figma with strong design craft skills; expert at using various design tools for prototyping and animations.
• Capability to integrate UX research, UX writing, motion design, and design systems seamlessly at key stages in the design process.
• We expect you to share an outstanding portfolio, giving a sense of your track record of shipping excellent products.

Location: This role is a remote role based in Poland.

About us

Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.