We’ve signed up to an ambitious journey. Join us!

As Arrive, we guide customers and communities towards brighter futures and more livable cities; it isn’t a challenge that just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused, and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.

The Role

As a Facilities Manager, you will be responsible for the efficient and safe operation of all facilities in Berlin, Hannover, Kiel, and Hamburg. You will ensure a high standard of building maintenance, operational efficiency, and a comfortable working environment for our employees. This role requires a proactive individual with strong leadership skills and a deep understanding of facilities and office management best practices. You enjoy collaborating with various stakeholders - both internal and external, and understand the importance of creating enjoyable workplace environments and atmosphere where our team wants to come to.

Location

Berlin, Germany.
You will be based in Berlin, which will be your main site. The role also requires regular travel to Kiel (around 6–10 days per month) and Hannover, with occasional visits to Hamburg.

Contract

Full-time

Key Responsibilities

• Operations Management: Oversee all aspects of facilities operations, including maintenance, repairs, cleaning, security, utilities, and waste management across all designated sites.

• Vendor Management: Manage relationships with external contractors and service providers, ensuring service level agreements (SLAs) are met and costs are optimised. You will work closely with our Global Strategic Sourcing team.

• Budget Management: Develop and manage facilities budgets, ensuring cost-effective solutions and adherence to financial targets.

• Health & Safety: You will work closely with our Group QHSE teams to ensure compliance with all relevant health, safety, and environmental regulations. Implement and monitor safety procedures and conduct regular risk assessments.

• Project Management: Oversee facilities-related projects, including renovations, office moves, and new installations, from concept to completion.

• Stakeholder Communication: Liaise with internal departments, site managers, and employees to understand their needs and provide effective facilities solutions.

• Strategic Planning: Develop and implement long-term facilities strategies to support business objectives, including space planning, preventative maintenance programs, and capital expenditure planning.

• The role will focus mainly on hard facilities, but it’s important that you have a good understanding of soft facilities as well, and create an environment that represents our culture and company vision.

• Support with global initiatives and events, and local team events, including purchasing support.

Qualifications

• Proven experience (e.g. 3-5 years) in Facilities Management, with multi-site management experience highly desirable.

• Strong knowledge of German building regulations, health and safety standards, and environmental legislation.

• Excellent project management and organisational skills.

• Demonstrated ability to manage budgets and control costs effectively.

• Strong negotiation and vendor management skills.

• Exceptional communication and interpersonal skills, with fluency in both German and English (written and spoken).

• Proficiency in Google Suite and Slack is beneficial.

• Relevant professional qualification in Facilities Management or a related field is a plus.

• Ability to manage cross-functional projects, with a strong team spirit, pragmatic approach and a culture of commitment.

• Experience working in a global and international organisation is advantageous