Solution Manager - Parking, Italy
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As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on. Luckily, we have something to help us make it happen. Our people and our values. We Arrive Curious, Focused and Together. Just as our entire brand is inspired by the North Star, the shining light leading travelers to their destinations since time began, our values guide us. They help us be at our best. For our customers. For the cities and communities we serve. For ourselves. As a global team, we are transforming urban mobility. Let’s grow better, together.
The Role
Reporting to the Country Director the Solution Manager supports Italian (On-street parking) Account Managers with a primary mission of preparing and maintaining localized country pre-sales material for market autonomy - leveraging deep expertise in Hardware (Terminals), Back-end systems, and SaaS (Advanced HUBs, Permit systems) to accelerate deal cycles and win business.
An expert in your field you will move beyond support to actively co-pilot high-value opportunities, using your technical acumen to overcome objections, define and demonstrate ROI, and lock in client confidence during critical negotiations.
The successful candidate will architect winning tender strategies, equipping the sales force with strong competitive knowledge, and directly influencing the conversion of complex technical requirements into closed revenue. You'll also train account managers on this material to enhance the sales team's independence.
How to make an impact
· Act as the technical advisor in early and mid-stage sales cycles.
· Qualify customer needs and match them with product capabilities.
· When technical, functional or global architect complexity needs it, own the technical content of RFPs/RFIs/tenders
· Deliver impactful demos on complex products tailored to each client’s context.
· Highlight differentiators, technical robustness, and roadmap alignment.
· Maintain deep knowledge of the product roadmap.
· Track competitive landscape and key market trends.
· Feed insights back to Sales and Product.
· Train sales teams on product updates and positioning with documentation, sales kit and sales tools localized and adapted to the country market.
Your background
Demonstrable experience (typically 3-5+ years) in a pre-sales, sales engineering, or technical support role, with a strong preference for candidates possessing experience with industrial hardware products and capital equipment.
In-depth technical knowledge of Terminals, including their operational principles, key components, performance characteristics, maintenance requirements, and integration capabilities within broader production environments.
Significant experience in managing the end-to-end technical aspects of tender responses, including proposal writing, solution design, and technical documentation. A strong understanding of procurement processes and compliance requirements is highly desirable.
Parking knowledge is preferred, however, candidates with knowledge gained within automotive of transport industries will also be considered.
Exceptional communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts clearly and concisely to both technical and non-technical audiences. Fluency in English and in the country language in which he will be located.
Proven ability to effectively train and mentor sales teams, fostering a culture of technical understanding and confidence.
This a hybrid role and can be based in either of our offices in Milan or Rome. 3 days in the office per week 2 days from home.
**There will be an element of travel in the role, supporting Account Managers throughout Italy at client meetings when required.
- Department
- Parking
- Locations
- Rome, Milan
- Remote status
- Hybrid
- Employment type
- Full-time
About Arrive
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space. It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.